How to Perform a Ping Test on Various Operating Systems

Ping is a network utility used to test the connectivity between two devices on an IP network. It measures the round-trip time for messages sent from one device to another and returned back to the source. This information is crucial for diagnosing network issues, identifying potential latency, and checking if a specific host is reachable.

If you are experiencing connectivity issues, madRooster.com Support may ask for the results of a ping test to assist in troubleshooting the problem. Below are instructions for running a ping test across multiple operating systems, and how to submit the results to our support team.

For advanced network diagnostics, you can also use our Looking Glass Network Interface for reverse ping, traceroute, and other network tests.

Ping Test on Windows (All Versions)

1. Open the Command Prompt:
   • Windows XP & 7: Open the Start menu, click on Run, type cmd, and press OK.
   • Windows 8/8.1 & 10: Right-click on the Start menu and select Command Prompt (or Windows PowerShell).
   • Windows 11: Right-click the Start button and choose Windows Terminal or Command Prompt.
2. Run the Ping Command:

   At the command prompt, enter the following command:

   ping -n 3 209.188.15.3 > C:\ping_test.txt

   Then, press Enter.

3. Wait for Completion:

   The command will run and create a file named ping_test.txt on your C: drive. This file contains the ping test results.

4. Submit Results:

   Attach the ping_test.txt file to your support ticket at madRooster.com Support.

Ping Test on Linux

1. Open a Terminal Window:

   Open a terminal window using your preferred method, such as pressing Ctrl + Alt + T.

2. Run the Ping Command:

   Type the following command:

   ping -c 3 209.188.15.3

   Then, press Enter.

3. Review and Submit Results:

   Once the test is complete, the results will display in the terminal window. Copy the results and include them in your support ticket at madRooster.com Support.

Ping Test on macOS

1. Using the Network Utility:
   • Go to Applications > Utilities > Network Utility.
   • Select the Ping tab.
   • Enter 209.188.15.3 in the input field.
   • Change "Send only" to 10 or 100 pings.
   • Click Ping and wait for the test to complete.
2. Using Terminal:

   Alternatively, you can run a ping test using the Terminal:

   • Open Applications > Utilities > Terminal.
   • Enter the following command:

   ping -c 3 209.188.15.3

   Press Enter to run the test.

3. Submit Results:

   If using the Network Utility, you can copy the results from the window. If using Terminal, copy the output directly from the terminal and include it in your support ticket at madRooster.com Support.

Advanced Network Troubleshooting with Looking Glass

For more in-depth network diagnostics, including reverse ping and traceroute, you can use the madRooster.com Looking Glass Network Interface. This tool allows you to test network paths and connectivity from different locations, giving you more insight into potential issues affecting your connection.

If you need further assistance or clarification, please don't hesitate to contact our support team at madRooster.com Support.