Traceroute is a common diagnostic tool used to display the route (path) and measure the transit delays of packets across a network. The traceroute command is available on most modern operating systems.
madRooster.com Support may request the output of a traceroute if you experience connectivity issues. Follow the instructions below based on your operating system to perform a traceroute and provide the necessary details.
cmd
and press the OK button to open a command prompt.tracert 209.188.15.3 > c:/traceroute.txt
traceroute.txt
. Please attach this file to your support tickettracert 209.188.15.3 > c:/traceroute.txt
traceroute.txt
. Please attach this file to your support tickettraceroute 209.188.15.3
Note: If traceroute
is not installed, you may need to install it by running the following command depending on your distribution:sudo apt-get install traceroute
— For Debian/Ubuntusudo yum install traceroute
— For Red Hat/CentOS
209.188.15.3
) in the input field and press Trace.traceroute 209.188.15.3
For more in-depth network diagnostics, including reverse ping and traceroute, you can use the madRooster.com Looking Glass Network Interface. This tool allows you to test network paths and connectivity from different locations, giving you more insight into potential issues affecting your connection.
If you need further assistance or clarification, please don't hesitate to contact our support team at madRooster.com Support.
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